Privacy policy

Privacy policy

FORTEL is committed to protecting and respecting your privacy. This Privacy Policy (together with our Terms of Use,, and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. If you have any queries relating to this policy, please do not hesitate to contact us at support


We may revise this Privacy Policy at any time by amending this page.

Please check this page from time to time as any such changes are binding on you. Your continued use of our Site shall be deemed to constitute your agreement to any such changes.


We will collect and process the following data about you:

2.1 Information You Give Us.

This is information about you that you voluntarily submit by filling in forms on our website (our Site) or by corresponding with us by phone, e-mail or otherwise. This information may include your name, email address, telephone number, instant messenger, home/office address and bank details. Any personal data that you volunteer to FORTEL will be treated strictly in accordance with the GDPR. You may refuse to supply personal data to us, except that it may prevent you from engaging in the FORTEL program.

2.2 Information We Collect From You

This is information about you that we automatically collect with you of visits to our Site. This information may include the following:

(a) Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

(b) Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.


Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our site.

As an affiliate network, we are responsible for ensuring that an affiliated website is paid in return, and such payment systems are facilitated by cookies.

You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of our Site may not function properly.

For more information on how FORTEL uses cookies, including the types of cookies we use, please refer to our detailed cookie policy available at


FORTEL may collect and use Users personal information for the following purposes:

(a) To help us respond to your customer service requests and support needs more efficiently. It also helps us to administer our Site for internal operations, including troubleshooting, data analysis, testing, and research, statistical and survey purposes.

(b) To help us improve customer service and user experience through the gathering of user behaviour data regarding the services and resources available on our Site.

(c) To help us keep our Site safe and secure, and to help protect the safety of our customers and the users of our Site.

(d) To keep subscribers of our mailing list regularly informed with company news, updates, content, and related product or service information via email. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email


Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access while stored on our Site.

Sensitive and private data exchange between our Site and your browser will be encrypted using SSL technology. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk.

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Where we have given you (or where you have chosen) a password, which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.


FORTEL may disclose your personal data with third parties if we are under a duty or any legal obligation, as stipulated in our website Terms of Use, and other agreements, or to protect the rights, property, or safety of FORTEL, our customers or others.

FORTEL may disclose your personal data with prospective third party sellers or buyers in the event that we sell or buy any business or assets.

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

The cookies placed by FORTEL are for attribution (conversion tracking) and frequency capping only. They automatically expire after 30 days.



You have the right to access information held about you at any time. Any access request will need to be expressed in writing, and may be subject to a fee to meet our costs in providing you with details of the information we hold about you.


Occasionally, FORTEL may conduct voluntary surveys for its own business development purposes. The results of these surveys may be shared or disclosed, but company- or website-specific data will not be released without first securing necessary written consent.


9.1 Our Details

We are registered in the Netherlands under company number 65199294 with registered and trading address at Molenstraat 20, 7551 DC Hengelo. Our VAT number is NL856016998B01.

9.2 Contact Us

In the event of any comments or questions concerning these Terms, please contact us by e-mail at  or by writing at the above address.


If there are changes or additions to this Privacy Policy, we will post those changes here so that you will always know what information we collect online or offline, how we use it and what choices you have. Regardless of any changes we make to our Privacy Policy, we will only use your personal information in accordance with the version of the Privacy Policy in place at the time you provided your information unless you give us your consent to do otherwise.

Additional cookie information


FORTEL (“us”, “we”, or “our”) uses cookies on the website (the “Service”). By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

How FORTEL uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes

To enable certain functions of the Service. We use both session and persistent cookies on the Service and we use different types of cookies to run the Service. Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

Cookies used on our website are below

Below is a list of all cookies implemented by the FORTEL system, along with their expiry dates.

From 25 May 2018, in accordance with new data protection laws which will be in force from that date, you will have certain additional rights in respect of the information that we hold about you, including:

  1. The right to lodge a complaint about us to the Autoriteit Persoons Gegevens or the relevant authority in your country of work or residence;
  2. The right to withdraw your consent for our use of your information in reliance of your consent which you can do by contacting us using the details set out in our Privacy Policy;
  3. The right to object to our using your information on the basis of our legitimate interests; and

More info? Contact us!